From comment to customer in eight steps
Set up takes an afternoon. After that, every keyword comment on your influencers' posts is answered automatically.
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Connect your Instagram account
Sign in with Instagram (OAuth) to connect your professional account. Tokens are encrypted and never leave your workspace.
You do this once -
Create a campaign with keywords
Name the campaign, choose trigger keywords such as “DEALS” or “LINK”, and write your welcome and follow-up messages.
You do this once -
Add influencers
Whitelist the creators in the campaign by @handle. Only comments on their posts trigger DMs.
You do this once -
Receive comment notifications
Instagram notifies Uno Answers in real time when someone comments on a caption or during a Live. We verify every notification is from Meta.
Happens automatically -
Welcome DM sent
If the comment matches a keyword, the commenter gets your welcome DM with a tracked link within seconds, subject to your rate limit.
Happens automatically -
Follow-up DM after 24 hours
Anyone who hasn't clicked gets one gentle follow-up 24 hours later, inside Instagram's messaging window.
Happens automatically -
Link click tracking
Every link carries UTM parameters for the campaign, influencer and keyword, so clicks and conversions are attributed correctly.
Happens automatically -
View analytics
See matched comments, DMs sent, clicks and ROI per influencer in your dashboard, and put more budget behind the creators who convert.
You do this once
See it working on your own campaign
We'll set up a pilot with your first influencers and keywords.